Frequently Asked Questions (FAQ)
How can I place an order on DreamsGoods.com?
To place an order on DreamsGoods.com, follow these steps:
a. Browse our website and select the desired products.
b. Add the items to your shopping cart.
c. Proceed to the checkout page and provide the necessary shipping and billing information.
d. Select your preferred payment method and complete the transaction.
e. You will receive an order confirmation email with the details of your purchase.
What payment methods do you accept?
We accept the following payment methods on DreamsGoods.com:
COD
Credit and debit cards (Visa, Mastercard, )
Google Pay
Phone pay
DreamsGoods.com gift cards or store credits (if applicable)
How do I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions
on how to track your package. You can also log into your DreamsGoods.com account and access the Order History section to track your order.
What is your shipping policy?
Our shipping policy outlines the available shipping methods, order processing and handling time,
shipping timeframes, shipping fees, and any restrictions. Please refer to our Shipping Policy page for detailed information.
Can I cancel my order?
You may cancel your order within a certain timeframe after placing it.
Please refer to our Cancellation Policy for more information on eligibility and the cancellation process.
What is your return policy?
Our return policy covers eligibility for returns, the return process, refund procedures, damaged or
defective items, non-returnable items, and any specific instructions. Please review our Return Policy page for comprehensive details.
How do I contact customer support?
Sending an email to Dreamssgoods@gmail.com
How long does it take to receive a refund?
After we receive and approve the returned item, refunds are typically processed within [15] business days. However,
depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
Do you offer international shipping?
No
Are there any discounts or promotions available?
DreamsGoods.com frequently offers discounts and promotions. Please visit our website’s Deals or
Offers page or subscribe to our newsletter to stay updated on the latest discounts and promotions.
What should I do if I have received a wrong or damaged item?
If you have received an incorrect or damaged item, please contact our customer support team
immediately with your order details and a description or visual evidence of the issue. We will assist you in resolving the problem promptly.
Can I change my shipping address after placing an order?
Changes to shipping addresses may be possible if the order has not been processed or shipped.
Please contact our customer support team as soon as possible with your order details, and we will assist you accordingly.
If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to help!
DreamsGoods.com